第一种，来展会上逛展的老客户，表示市场环境不好，要求给与支持：Market very low in USA，现在美国市场不太好，这个产品关税很高，竞争很大，同行的价格都很低，希望给与支持。
Now American market is in a bad situation and the tariff for the product is high. In addition, there is great competition among our peers. Therefore, I hope there is more support for us.
我也听说现在美国市场不太好。I also heard about the bad situation in American market.
但是想必你也从其他供应商那里得知了吧，原材料最近上涨很多。However, you must have got information from other suppliers that the price for raw materials has increased a lot recently.
现在中国环保查的很严，我们产能下降很多。At present, environmental protection authorities are acting a tighter supervision on us leading to a great decrease in our productivity.
而且最近汇率很低，希望你能了解到我们处境同样不容易，所以希望你能接受我们这个价格。What’s more, the exchange rate is lower than before, which also put us in an adverse circumstance. So I hope you can accept our price.
第二种：I've got a better price from another supplier.我们在其他供应商那里获得了一个更好的价格
We also have some cheaper products of the same type, but the quality is not good at all, compared to the ones I recommended you, so please have second thoughts on it. Of course, we can provide you with products with different qualities, but it is sure that the cheaper ones will be more easy to wear and tear and more importantly have more risks.
Ohter supplier give me $2.其他供应商给我2美金。
We can also offer you that price, even a lower one. But the reason why we don’t provide products with that low price is that the quality of the product is the core for our business. We and our customers used to suffer a great loss from that kind of cheap products for the risks of them are so high. Therefore, we don’t produce like that anymore. In a long term, the cheap products are harmful for exploiting the market as well as keeping customers.
Actually when we offered higher price to other customers, they didn’t have such complaints like you did.
The price I offered to you is quite reasonable and our quotation are always in line with that in the market. We are offering a reasonable price for the package, delivery time and also after-sales service.
We have better performance on the product quality, delivery time, package,after sale service and also payment than other suppliers, so our profit is quite low. We have to spend more on these aspects to guarantee a better performance, so we cannot guarantee these to you if you really want to cut down the price.
I believe that you got a good price from other suppliers but we can assure you a better product quality and service to benefit your business. What we are aiming to do is to provide cost effective products to our customers. That is why we have so many repeat customers and have received many favourable comments.